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He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! Finance. He was born in California but currently lives as a digital nomad with a home base in Colombia. If you set this up, the exchange will require you to enter both your password and https://forex-reviews.org/ a code sent to your mobile device to access your account. There are over 75 cryptocurrencies available on Okcoin, giving it one of the larger selections, even compared to the top cryptocurrency apps. Okcoin uses a tiered fee structure with trading fees ranging from 0% to 0.20%.
The great thing about Okcoin is that there aren’t any glaring omissions from its lineup. You can find most of the biggest coins here, from market leader Bitcoin to the popular altcoins. It also offers cryptocurrencies a lot of U.S. exchanges don’t, like Tron . Deposits and withdrawals on Okcoin are free of charge when made through a bank account. You can also deposit funds using a debit card, but there’s a 3.99% fee. You can earn rewards on more than 10 of the cryptocurrencies that Okcoin offers just by depositing them to a staking/lending pool.
The app still has a few kinks to work out though. Please reach out to us with a direct message on Twitter @okcoin and okcoin review we can track down that old promotion and see what we can do for you. My crypto experience with OKCOIN has been good.
If you have any questions, please feel free to send us a message on Twitter @okcoinhelpdesk and we’d be happy to offer assistance from there. We’re sorry to hear you’re having trouble verifying your documents. Please send us a direct message on Twitter @okcoin so we can do some troubleshooting and rope in the KYC team for further assistance.
Hi Emmanuel, thank you for reaching out with your review. We are working hard at improving the user experience on our platform and appreciate your feedback. Keep an eye out for new app updates and feel free to send us a direct message on Twitter @okcoin if you have questions or any other feedback. Join the fastest growing global cryptocurrency exchange — with the lowest fees around. Hi Chus, thank you for reaching out with your review.
I don’t like that I need to exchange stablecoins to USD first in order to trade and then again to withdraw, these two trades naturally always incur a loss on the users end. I have tried to check on the funds which had been staked but NOTHING shows up on my profile, not even the transaction history even though I have the bank receipt. I posted a complaint ticket a day or two ago and just tried to check it and apparently my account was suspended. The only thing that upset me some was the holding time on my funds before a withdrawal could be made.
As for the exchange rate going up, if you’re using USD, there shouldn’t be any fee. If you are seeing a fee on your end, please reach out to us on Twitter @okcoin so we can take a closer look at this issue and work on a solution. When you updated the mobile application, I can no longer sign into my account.
Got a email back stating they do not help customers in this area and it is self help only. A bit confusing and cumbersome having to change between funding and trading accounts. Also would be nice to have transactions records (buy/sell/limit/market orders/earn etc.) shown in one place.
Stablecoin exchange and frontrunning trades
The limit shouldn’t be changing and only a single purchase/trade should solve the withdrawal problem. If that doesn’t seem to be the problem, please feel free to message us at and our customer support team can take a closer look. We never remove assets from our user’s profiles without specific reason. One reason could be that you made a transaction using the precredited funds we provide while the deposit from your bank processes and the deposit ultimately failed. This would result in any assets you purchased to be returned to us. We recommend getting in touch with your bank and asking why they denied your deposit onto the platform.
You have my name and email on your platform, You cant say you not seeing that. You are a wrong people to deal with it and stop the fake reviews you people are doing. You are making life miserable for people..
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I was trying to contact them for over 1 month but they always ignore me. I trust them enough to leave my bitcoin in the wallet. I have been using OKCoin for the past three months. I find it a lot easier than any other exchange I have used in the past.
- Our mobile app makes it easy to buy crypto and see what’s happening with your portfolio while you’re out and about.
- If you want to pay less that $1 per buy , give it a try.
- We value account security and have several protocols in place to ensure the integrity of the accounts on our platform.
- Only request is to please make a dark version option.
- In order for us to more closely take a look, please send us a direct message @okcoinhelpdesk and we’d be happy to help.
The exchange offers what it calls trading accounts and funding accounts. This is a way of separating funds you want to use for active trading and funds you want to store. Money and cryptocurrency you want to trade must be in your funding account, whereas withdrawals can only be made from your funding account.
However, Bitcoin earning is not available, which is a shortcoming, I believe. I also think the promises made with MIA and NYC tokens have not worked. In general, I believe there could be a lot more DeFi opportunities for earning. Coinbase is the easiest and most trusted place to buy and sell cryptocurrency.
Terrible support
Hi Juan, thanks for reaching out about this. Hi Ruban, thanks for reaching out about this. Hi Emilio, thanks for reaching out about this.
Headquartered in San Francisco, California, Okcoin has offices in Hong Kong, Singapore, Malta and Japan. Okcoin is a registered money services business with the Financial Crime Enforcement Network . Hi Michael, thanks for providing this feedback. We value account security and have several protocols in place to ensure the integrity of the accounts on our platform.
So complicated to use and i linked my…not happy and hard to contact customer service
We’re always working on making improvements to the website/app. As for the slipping fingers, we ask all of our users to confirm the details before they make a purchase/trade, so you may be having a personal account issue. Feel free to send us a direct message on Twitter @okcoinhelpdesk and we’d be happy to take a closer look. I have sent several direct message on Twitter @okcoinhelpdesk and also your email.. You are affecting my life and nobody care, Is this how you do business and you want more customers. I will keep commenting on every platform till my money has been to me me.
Empty promises of it being fixed were made, but no return if crypto has been made. DO NOT USE OKCOIN AND SPREAD THE WORD. They should be called OKRUG, the exchange where you send crypto and receive an empty wallet. Definitely need to be reported to the SEC and FINCEN. Hi there, thanks for reaching out with this feedback. We currently have USDK/USDT and HKC/USDT trading pairs available and we’re always working on adding more options.
For comparison, many popular crypto exchanges have fees starting at 0.5%. There are also plenty that charge 1% to 1.5% or more. You’ll keep extra costs to a minimum when you invest in crypto with Okcoin, and over time, that makes a difference.
I want to start a class action you interested contact me. All investments involve risk and the past performance of a security, or financial product does not guarantee future results or returns. Securities offered through Robinhood Financial LLC, a member of FINRA and SIPC and a wholly-owned subsidiary of Robinhood Markets, Inc.
We can definitely give you a hand with this and help get your account accessible again. If you could please send us a direct message on Twitter @okcoin, we would be happy to offer more support. Thank you for providing us with this feedback. Please reach out to us with a direct message on Twitter @okcoin and we will happily take a look. Please send us a direct message on Twitter @okcoin and we will happily assist getting your funds withdrawn back to your bank. We hope to hear from you soon so we can reach a solution regarding your account.
I am receiving an error message “the mainnet upgrade is in progress to optimize the networks overall performance”. It is not resolved, I do not have MY crypto! I am going to take a financial hit going forward. Be careful when considering high-risk investments like cryptoassets & cryptocurrencies (e.g. bitcoin). Their value can go up and down significantly, without any warning. You should only invest money you can afford to lose.
If you’re looking for a platform that will help you expand your crypto knowledge, you may want to explore more crypto reviews. You can buy, sell, and trade over 75 cryptocurrencies on Okcoin. We have not reviewed all available products or offers. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation.